Last updated: January 2026
Privacy policies usually read like they were written by robots for robots, so we’re doing things differently.
The Bottom Line Up Front
We’re not in the business of selling your data.
We’re in the business of helping you publish books worth reading.
Your personal information stays private, and we only use information you provide to support our partnership.
What We Collect (And Why We’re Not Creepy About It)
The Stuff You Give Us:
- Your name, email, and contact info
- Payment information (handled securely through reputable payment processor)
- Your manuscript, book details, and photos (handled as proprietary until published with your approval)
The Stuff Our Website Notices:
- How you navigate our site (to make it work better for everyone)
- Your general location (like “somewhere in North Carolina”—not your exact address)
- What browser you’re using (in case we need to fix compatibility issues)
What We DON’T Do:
- Snoop through your personal files
- Track you across the internet like digital detectives
- Sell your information to random companies
How We Use Your Information
We use your info to:
- Bring your book to life – editing, formatting, cover design, printing, distribution
- Keep you in the loop – updates about your project and relevant publishing news
- Market for and with you – we’ll connect with you on social media to help promote your book
Who We Share With (Spoiler: It’s a Very Short List)
We only share your information when it’s absolutely necessary for your publishing success:
- Distribution platforms – Amazon, IngramSpark, bookstores, etc. need basic info and publishing files to sell your book
Your Data Rights (Because You’re the Boss)
You have control over your information and intellectual property. Here’s what you can do:
- See what we have – ask for a copy of your data anytime
- Fix mistakes – update or correct your information
- Download your files – your manuscript and materials are always yours
Just email us and we’ll take care of it.
Security (We Take This Seriously)
Your information is protected with:
- Industry-standard encryption
- Secure servers with restricted access
- Security best practices
- Secure file transfer protocols for your documents
If something goes wrong, we promise to tell you quickly and help fix any issues. No hiding behind corporate speak.
Cookies (The Digital Kind)
Our website uses cookies to:
- Remember your preferences while you browse
- Show you relevant content
- Help us understand what’s working on our site
You can disable cookies in your browser, but some features might not work as smoothly.
Kids and Privacy
Our services are for adults (18+) or teens with parental permission. If you’re under 18, make sure a parent or guardian is involved in your publishing journey.
Questions? We’re Here to Help
Privacy policies can be confusing, even friendly ones like this. If you have questions or concerns about how we handle your data, reach out:
Email: managingeditor@truehavenpress.com
Phone: 1 800-585-3690
Our Promise
At True Haven Press, we believe your story deserves to be told and your privacy deserves to be protected. We’re committed to being transparent, respectful, and helpful every step of the way.
This policy is effective as of January 2025. We’re a US-based company following all applicable federal and state privacy laws.
True Haven Press 